How we would start
The poles are a map. The first build is one fire, 4 to 6 weeks.
We do not ask CINQCARE to buy a platform. We ask for 30 minutes with the person who owns phones, intake, or field notes. We leave that call with a single slice, a success metric, and a start date. HIPAA by design. Athena stays. The rest of the map waits.
Week 1
Sit with the real queue
Operations, one team, one fire. We would rather hear how CINQCARE actually runs than pretend the examples already know.
Weeks 2 to 3
Build the slice
Working software on your stack. EHR-agnostic. Athena stays the record. The pole is a map. The build is one workflow.
Week 4
Shadow and HIPAA
Privacy review, access logs, Business Associate posture. Run in shadow against live volume without touching members yet.
Weeks 5 to 6
Live with one team
One geography, one pathway. A number you can defend. Then decide whether the next pole is worth it.
HIPAA by design
Minimum necessary, audit trails, no records duplicated out of Athena. A layer that can be CINQCARE's.
EHR-agnostic
Works beside athenahealth 32399 and whatever else a market already runs.
Fixed scope
One workflow, one team, 4 to 6 weeks. Then a number you can defend.
Pick the first fire.
Next: 30 minutes with operations. We want to be taught how CINQCARE actually runs. Then we build the slice that pays off first, as infrastructure that can stay yours.
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